One of the best marketing lessons I ever learned was so very much by accident that I just really must tell you the whole story.
I had just arrived at the hotel in Charlotte, North Carolina after a L-O-N-G bus ride from Florida that began at the crack of dawn. I was in Charlotte with a few yearbook students to tour the Charlotte Herff Jones yearbook plant.
We had about an hour before we were leaving to go to dinner and I was so tired! I thought I would take a little cat nap. When I am in a hotel, I almost always find that the Weather Channel is a great sleep-inducer. That Allman Brothers song that they play as they are showing the weather radar across the country is just very soothing to me. (Weather Channel and Allman Brothers, please do not take offense).
On this particular day, though, I never made it to the Weather Channel. I instead landed on PBS. At the time I had no idea what the name of the show was, but it seemed to be a kid’s show. And it was about marketing! Later I found out that the name of the show is Biz Kid$ (http://bizkids.com/show). I’ve watched many episodes since then, and many, many of the episodes provide valuable information that would benefit a yearbook staff.
This particular episode on marketing focused on the four Ps of marketing: Product, Price, Placement and Promotion. To be honest, this is about all I really know about marketing. But it is also really about all anyone really NEEDS to know.
Product: Are you creating a yearbook your customers (the students) want to buy? If not, how can you make them want it? My answer to this is almost always coverage.
Price: Is the yearbook priced right? When you offer it on sale, is the difference in price significant enough to make customers act? We offer a coupon at the beginning of the year. These days, people go crazy for coupons. We sell nearly ALL of our books during our coupon sale.
Placement: Do your customers know where to go to buy the yearbook? Establish a location and always offer it at that location. Make sure your yearbook is visible throughout the school though. The best “place” for the yearbook to really be is in the minds of everyone, every day.
Promotion: How are you letting your customers know about the yearbook? If you are only hanging signs, that is not enough. If you are only putting it on the morning announcements, that is not enough. Promote your yearbook everywhere you can. Make it visible, not only from the minute somebody walks onto your campus, but also in the community. Even if your staff is not allowed to have a Facebook, staff members can still post, Tweet and create a buzz on all the social media sites.
A yearbook can’t be successful unless people know it exists. It can be full of the most gorgeous images and the most awe-inspiring writing and design. Market it!